We are here you help!
If you have purchased items that arrived damaged or defective and are looking for a return label, please read our Return and Refund here and email us your order number in the subject line requesting a return label.
For Return/Refund/Order Status/Order Cancellation (within 3 hours of placing the order)
Email us: suppport@bohemianhomedecor.com [Average response time within 1 business hour]
For General Inquiry:
Customer Service Phone Number: (888) 807-1943 (Call or SMS) [Average response time to return a call or SMS 1 business day]
For General Chat:
Head over to our Home page and click on the "Message Us" or "Chat" button on the bottom right corner and start chatting with out agents. Our agents are available 24/7. [Average response time under 5 minutes]
For PRO Support:
Reach out to your account manager directly or email pro@bohemianhomedecor.com [Average response time within 1 business day]
Below is our headquarters, NOT an item return address. Please do not send any return items to the address below; they will be rejected. Contact our customer support and request a return label for our warehouse.
Headquarters: 181 New Rd. Suite 304, Parsippany, NJ 07054
Satellite Office: Allentown, PA 18103